If your self-assessment questions don’t seem to match your company’s activities, it might be due to how your business segment was automatically classified.
Why this happens
Your classification is based on the goods and services your customer has purchased from you.
Using purchasing data from their PVO (Purchase Volume Overview), supplier+s automatically assigns each supplier to one of 13 business segments:
Business services
Basic metals
Computer, electronic, and optical equipment
Transportation, except rail
Fabricated metal products
Construction
Rubber and plastics products
Motor vehicles and other transport equipment
Machinery and other electrical equipment
Transportation, rail
Basic chemicals
Industrial gases
Speciality chemicals
This ensures that every supplier receives a questionnaire tailored to the products or services they actually provide.
What to do if you were misclassified
If you believe your assigned segment doesn’t reflect your actual business model, please contact our support team to request a review:
To speed up the process:
Include your lead firm’s representative (for example, your main contact at the customer) in CC of your email.
Briefly describe your company’s main products or services and why the current segment doesn’t fit.
Wait for confirmation from both our team and your lead firm before we adjust your classification.
Important to know before requesting changes
If your classification is changed, you’ll need to refill the questionnaire for your new business segment. Your company-level questions will remain unchanged.
Reclassification also impacts your performance calculation in supplier+s.
Even with approval, the lead firm’s purchasing classification in their PVO remains the same, which can cause minor differences between:The emissions calculated via item+s and PVO data, and
Your new supplier+s performance results.
Because of this, reclassification should only be requested when there’s a clear and valid reason to do so.